Terms of service

Terms of Service

B Stride · Last updated: October 6, 2026

OVERVIEW

Welcome to B Stride! Throughout these terms, "we," "us," and "our" mean B Stride. We run this store and website — along with all the related content, information, features, tools, products, and services — to give you, the customer, a curated shopping experience (the "Services"). Shopify powers our platform and makes it possible for us to offer the Services to you.

The terms and conditions below, together with any policies they reference (these "Terms of Service" or "Terms"), set out your rights and responsibilities whenever you use the Services.

Read these Terms closely: they carry important details about your legal rights, including warranty disclaimers and limits on liability.

Whenever you visit, interact with, or use our Services, you agree to be bound both by these Terms and by our Privacy Policy, linked in the footer of our site. If you don't accept these Terms or the Privacy Policy, please don't use or access the Services.

SECTION 1 — ACCESS AND ACCOUNT

By accepting these Terms, you confirm that you're at least the age of majority in your state or province, and that you consent to any minor dependents of yours using the Services on devices you own, buy, or manage.

To use the Services — whether browsing our online stores or buying any of our products or services — you may need to supply certain details, such as your email address and your billing, payment, and shipping information. You confirm and guarantee that everything you provide in our stores is accurate, current, and complete, and that you hold all the rights needed to share it.

Keeping your login credentials secure, and everything that happens under your account, is entirely your responsibility. You may not hand over, sell, assign, or license your account to anyone else.

SECTION 2 — OUR PRODUCTS

We've done everything we can to show our products and services accurately across our online stores. Even so, colors and overall appearance can look different from one screen to another, depending on the device you're using and how it's set up.

We make no promise that the look or quality of anything you buy will match your expectations or appear exactly as shown or rendered online.

Every product description can change at any moment, without notice, at our sole discretion. We also reserve the right to pull any product whenever we choose, and to cap the quantities we offer to any person, region, or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS

Placing an order is you making an offer to buy. B Stride may accept or turn down any order for any reason, at its discretion, and your order isn't accepted until we confirm it. We also need to receive and process your payment before acceptance. Look over your order carefully before you submit it, since B Stride may not be able to honor cancellation requests once an order has been accepted. If we decline, change, or cancel an order, we'll try to reach you using the email, billing address, and/or phone number you gave when ordering.

Anything you buy can only be returned or exchanged under our Refund Policy, linked in the footer of our site.

You confirm and guarantee that your purchases are for your own personal or household use — not for commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions can change without notice. The price you pay for a product or service is the one in effect when you place the order, and it'll appear in your order confirmation email. Unless we clearly say otherwise, listed prices leave out taxes, shipping, handling, and customs or import charges.

Prices in our online stores may not match those in physical shops or in stores run by third parties, online or otherwise. From time to time we may run promotions on the Services that affect pricing; those are governed by their own separate terms, and if a promotion's terms clash with these Terms, the promotion's terms win.

You agree to give us current, complete, and accurate purchase, payment, and account details for everything you buy in our stores, and to update your account promptly — including your email address, card numbers, and expiration dates — so we can finish your transactions and reach you when needed.

You confirm and guarantee that (i) the card details you provide are true, accurate, and complete; (ii) you're authorized to use that card for the purchase; (iii) your card issuer will honor the charges you incur; and (iv) you'll pay those charges at the listed prices, including shipping, handling, and any applicable taxes.

SECTION 5 — SHIPPING AND DELIVERY

We aren't liable for delays in shipping or delivery. Every delivery time is an estimate only and isn't guaranteed, and we aren't responsible for holdups caused by carriers, customs processing, or anything beyond our control. Once we hand products over to the carrier, title and the risk of loss pass to you. Shipping options, costs, and estimated timelines are laid out in our Shipping Policy, linked in the footer of our site.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services — including, among other things, all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, plus the way they're designed, selected, and arranged — belong to B Stride, its affiliates, or its licensors, and are protected under U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms let you use the Services only for your personal, non-commercial purposes. Without our prior written consent, you must not reproduce, distribute, modify, create derivative works from, publicly display or perform, republish, download, store, or transmit any material from the Services. Except where these Terms expressly say so, nothing here grants — or should be read as granting — you any license or other rights under any patent, trademark, copyright, or other intellectual property of B Stride, Shopify, or any third party. Using the Services without authorization may breach federal and state intellectual property laws. B Stride reserves every right not expressly granted here.

The names, logos, product and service names, designs, and slogans of B Stride are trademarks of B Stride or its affiliates or licensors, and you may not use them without B Stride's prior written permission. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. Every other name, logo, product and service name, design, and slogan on the Services belongs to its respective owner.

SECTION 7 — OPTIONAL TOOLS

As part of the Services, you may get access to customer tools built by third parties that we don't monitor, control, or have any say over.

You acknowledge and agree that any such tools are made available "as is" and "as available," with no warranties, representations, or conditions of any kind and no endorsement from us. We bear no liability whatsoever connected to your use of optional third-party tools.

Using any optional tool offered through the site is entirely at your own risk and discretion, and it's on you to be comfortable with and approve the terms the relevant third-party provider(s) set for them.

We may also roll out new features down the line (including new tools and resources). Any such additions count as part of the Services too and fall under these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may include materials and links to sites run or supplied by third parties (including any embedded third-party functionality). We don't take on the job of reviewing or vetting the content or accuracy of any third-party materials or sites you choose to visit. If you leave the Services to reach that content or those sites, you do so at your own risk.

We aren't liable for any harm or damage tied to your visiting third-party sites, or to your purchase or use of any products, services, resources, or content found there. Read each third party's policies and practices carefully, and be sure you understand them, before taking part in any transaction. Direct any complaints, claims, concerns, or questions about third-party products and services to that third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Shopify powers B Stride and makes it possible for us to deliver the Services to you. That said, every sale and purchase in our Store is made directly with B Stride. By using the Services, you acknowledge and agree that Shopify has no responsibility for any part of the sales between you and B Stride, including any injury, damage, or loss stemming from the products and services you buy. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or related to your purchases and transactions with B Stride.

SECTION 10 — PRIVACY POLICY

All personal information we gather through the Services is governed by our Privacy Policy, linked in the footer of our site, and some personal information may also fall under Shopify's Privacy Policy. By using the Services, you confirm that you've read these privacy policies.

Because Shopify hosts the Services, it collects and processes information about how you access and use them so it can deliver and improve them for you. What you submit through the Services is passed to and shared with Shopify as well as third parties that may be located in countries other than yours, so the Services can be provided to you. For more on how we, Shopify, and our partners use your personal information, see our Privacy Policy.

SECTION 11 — FEEDBACK

If you submit, upload, post, email, or otherwise send us any ideas, suggestions, feedback, reviews, proposals, plans, or other content (together, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose, commercial use included. For example, we may use this license to run, provide, assess, enhance, improve, and promote the Services, and to carry out our obligations and exercise our rights under these Terms.

You also confirm and guarantee that: (i) you own or hold all the rights needed to every piece of Feedback; (ii) you've disclosed any payment or incentive tied to your submission; and (iii) your Feedback will follow these Terms. We're under no obligation to (1) keep your Feedback confidential, (2) pay you for it, or (3) reply to it.

We may — though we're not required to — monitor, edit, or take down any Feedback we decide, at our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or in breach of anyone's intellectual property or these Terms.

You agree your Feedback won't infringe any third party's rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree it won't be libelous or otherwise unlawful, abusive, or obscene, and won't carry any virus or other malware capable of affecting how the Services or any related site work. You may not use a fake email address, pose as someone you're not, or otherwise mislead us or others about where any Feedback came from. You alone are responsible for your Feedback and its accuracy, and we take no responsibility or liability for Feedback posted by you or anyone else.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Now and then the Services may contain typos, inaccuracies, or gaps touching on product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to fix any such errors, inaccuracies, or omissions — and to change or update information or cancel orders when something is wrong — at any time and without prior notice, even after you've placed your order.

SECTION 13 — PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use them, directly or indirectly: (a) for any unlawful or malicious aim; (b) to break any international, federal, provincial, state, or local laws, rules, regulations, or ordinances; (c) to infringe our intellectual property rights or those of anyone else; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or hurt our staff or any other person; (e) to pass on false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that doesn't meet these Terms; (g) to transmit, or arrange the sending of, any advertising or promotional material, including "junk mail," "chain letters," "spam," or similar solicitations; (h) to impersonate, or try to impersonate, any other person or entity; or (i) to do anything else that restricts or hinders anyone's use or enjoyment of the Services, or that — as we judge it — could harm B Stride, Shopify, or users of the Services, or expose them to liability.

You also agree not to: (a) upload or send viruses or any other malicious code that could affect how the Services function; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track other people's personal information; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraper, data-gathering or extraction tool, automated device or process, AI tool (such as agentic AI), or any automated or manual method to access the Services; or (f) interfere with, bypass, or get around the security or authorization features, robot-exclusion headers, or other controls we use to limit access. We reserve the right to suspend, disable, or close your account at any time, without notice, if we decide you've broken any part of these Terms.

SECTION 14 — AGENTS

14.1 This section (the "Agent Terms") applies if you use, permit, enable, or cause an Agent to be deployed to access, use, or interact with any Services. An "Agent" is any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity, and that can run on behalf of — or using the device of — a person without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements in section 14.4 below. On top of that, no Agent may access, use, or interact with the Services if we've asked that Agent to stay away from any service.

14.3 We may limit — including through technical means — whether and how any Agent accesses, uses, and interacts with the Services.

14.4 Agents must: (i) in every HTTP/HTTPS request, flag that the request comes from an Agent and reveal the Agent's name by including "Agent/[agent name]" in the request's user-agent string; (ii) never hide or disguise that any access, use, or interaction is from an Agent — for instance by (a) imitating human behavior and interaction patterns, or (b) solving or getting around CAPTCHAs or other measures meant to tell computers apart from humans; (iii) answer truthfully any question or prompt that tries to work out whether interactions come from a human or a machine; and (iv) not sidestep or evade any measure designed to block, limit, change, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 — TERMINATION

We may end this agreement or your access to the Services (or any part of them) at our sole discretion, at any time and without notice, and you'll remain responsible for every amount owed up to and including the termination date.

The following sections carry on after any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature ought to survive.

SECTION 16 — DISCLAIMER OF WARRANTIES

Whatever is presented on or through the Services is offered purely for general information. We don't warrant that this information is accurate, complete, or useful, and any reliance you place on it is strictly at your own risk. We disclaim all liability and responsibility flowing from any reliance placed on such material by you, by any other visitor to the Services, or by anyone told about its contents.

EXCEPT WHERE B STRIDE EXPRESSLY STATES OTHERWISE, THE SERVICES AND EVERY PRODUCT OFFERED THROUGH THEM ARE PROVIDED TO YOU "AS IS" AND "AS AVAILABLE," WITH NO REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. BECAUSE SOME JURISDICTIONS DON'T ALLOW — OR LIMIT — THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, THE ABOVE MAY NOT APPLY TO YOU.

SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT THE LAW ALLOWS, UNDER NO CIRCUMSTANCES WILL B STRIDE — OR OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES — BE LIABLE FOR ANY INJURY, LOSS, OR CLAIM, OR FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY COMPARABLE DAMAGES, WHETHER FOUNDED IN CONTRACT, TORT (NEGLIGENCE INCLUDED), STRICT LIABILITY, OR ANYTHING ELSE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THEM, OR FROM ANY OTHER CLAIM CONNECTED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT — INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND RESULTING FROM USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES — EVEN IF WE WERE WARNED OF THE POSSIBILITY.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless B Stride, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims — reasonable attorneys' fees included — owed to any third party because of, or arising out of, (1) your breach of these Terms or the documents they fold in by reference, (2) your violation of any law or of a third party's rights, or (3) your access to and use of the Services.

We'll let you know about any indemnifiable claim, though a failure to notify you promptly won't release you from your obligations unless it materially prejudices you. We may take charge of the defense and settlement of such a claim at your expense, choice of counsel included, but we won't settle any claim that imposes non-monetary obligations on you without your consent (which won't be unreasonably withheld). You'll cooperate in defending indemnified claims, including by handing over relevant documents.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent the law permits, and the unenforceable part will be treated as severed from these Terms. Such a finding won't affect the validity or enforceability of any remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

If we don't exercise or enforce any right or provision of these Terms, that doesn't amount to a waiver of that right or provision.

These Terms, together with any policies or operating rules we post on this site or regarding the Service, make up the entire agreement and understanding between you and us, govern your use of the Service, and supersede any earlier or contemporaneous agreements, communications, and proposals — oral or written — between you and us, including any prior versions of the Terms.

Any ambiguity in interpreting these Terms won't be read against whoever drafted them.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer, or assign this agreement, or any of your rights or obligations under these Terms, without our prior written consent, and any attempt to do so is null and void. We, on the other hand, may transfer, assign, or delegate these Terms and our rights and obligations without your consent and without notice.

SECTION 22 — GOVERNING LAW

These Terms, and any separate agreements under which we provide you Services, are governed by and interpreted in line with the federal and state or territorial courts in the jurisdiction where B Stride is headquartered. You and B Stride both agree to venue and personal jurisdiction in those courts.

SECTION 23 — HEADINGS

The headings in this agreement are there for convenience only and don't limit or otherwise shape these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE

You can look over the latest version of these Terms on this page at any time.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting the updates to our website, and it's on you to check the site from time to time for changes. We'll give notice of any material changes as the law requires, and those changes take effect on the date stated in the notice. By continuing to use or access the Services after changes are posted, you accept them.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at support@thestriidesneakers.com.

Our contact details are below:

B Stride Email: support@thestriidesneakers.com